Legal notice

Website: https://glowvida.in
Business Name: GlowVida.in
Business Category: Health & Beauty
Email: glowvida92@gmail.com
Contact Number: +91 8777599314
Business Address: Bargoda Godar, Nandakumar, Purba Medinipur, West Bengal – 721652, India
GST Identification Number: 19CIGPJ7309P1ZL

Effective Date: November 4, 2026

1. General Information

Welcome to GlowVida.in. This Legal Notice governs your access to and use of our website, products, services, content, and other online facilities. By visiting or using our website, you acknowledge that you have read and understood the information contained in this Legal Notice.

GlowVida.in operates as an online Health & Beauty store, offering products intended to support everyday personal care, beauty routines, skincare, and general lifestyle needs.

We aim to provide customers with a convenient, transparent, and reliable online shopping experience. All website content, product descriptions, prices, images, and policies are published in good faith and are subject to updates whenever necessary.

If you do not agree with any part of this Legal Notice, we recommend that you discontinue using our website.

2. Business Identification and Contact Details

For transparency and customer communication, our business details are provided below:

  • Website: https://glowvida.in

  • Business Name: GlowVida.in

  • Business Category: Health & Beauty

  • Email Address: glowvida92@gmail.com

  • Contact Number: +91 8777599314

  • Registered Business Address: Bargoda Godar, Nandakumar, Purba Medinipur, West Bengal – 721652, India

  • GST Number: 19CIGPJ7309P1ZL

Customers may contact us through the above communication channels for questions relating to products, orders, payments, shipping, returns, refunds, and other business-related matters.

3. Website Content and Intellectual Property

All original content published on GlowVida.in, including website text, graphics, logos, banners, designs, photographs, product presentation, layouts, and other creative materials, is protected under applicable intellectual property and copyright laws.

Unless otherwise stated, these materials belong to GlowVida.in or are used with appropriate authorization.

You may not reproduce, distribute, modify, publish, copy, commercially exploit, or otherwise use our original website content without obtaining prior written permission.

Product names, brand names, trademarks, and images belonging to third-party manufacturers or suppliers remain the property of their respective owners.

Unauthorized use of any protected content may result in appropriate legal action under applicable laws.

4. Product Information and Descriptions

GlowVida.in makes reasonable efforts to ensure that product descriptions, photographs, specifications, pricing information, and other product-related details are accurate and updated.

However, certain variations may occur because of:

  • Differences in screen resolution and display settings.

  • Lighting conditions during product photography.

  • Packaging updates made by manufacturers.

  • Changes in product presentation or labeling.

  • Supplier or manufacturer updates.

Actual product appearance, packaging, or color may therefore differ slightly from the images displayed on the website.

Customers are encouraged to carefully review product descriptions, ingredients, usage instructions, labels, and other available information before placing an order.

We reserve the right to correct inaccurate information, update descriptions, modify product listings, or discontinue products when necessary.

5. Health and Beauty Product Disclaimer

Products offered through GlowVida.in are intended for personal care, beauty, skincare, and general lifestyle purposes, depending on the individual product.

Information provided on our website is for general informational purposes only. It should not be interpreted as medical advice, professional healthcare guidance, diagnosis, or treatment recommendations.

We do not claim that any product can cure, prevent, or treat a medical condition unless such a claim is expressly authorized and legally supported.

Customers should:

  • Read product labels and ingredient lists carefully.

  • Follow the manufacturer's recommended usage instructions.

  • Check for ingredients that may cause allergic reactions.

  • Perform a patch test when appropriate for skincare products.

  • Stop using a product if irritation or an unexpected reaction occurs.

  • Consult a qualified healthcare professional when necessary.

Individual results may vary depending on skin type, personal preferences, lifestyle, and other factors.

GlowVida.in does not guarantee identical results for every customer.

6. Pricing and Payment Information

All product prices displayed on GlowVida.in are listed in Indian Rupees (INR), unless otherwise specified.

We make reasonable efforts to ensure that pricing information is accurate. However, errors, technical issues, or unintended pricing discrepancies may occasionally occur.

We reserve the right to correct pricing errors, update product prices, and modify promotional offers without prior notice, subject to applicable consumer protection laws and obligations relating to confirmed orders.

Available payment methods will be displayed during checkout.

Customers must provide accurate billing and payment information when placing an order.

GlowVida.in does not knowingly authorize fraudulent transactions or unauthorized use of payment methods.

7. Order Acceptance and Cancellation

Placing an order through GlowVida.in constitutes a purchase request.

Order acceptance and processing are subject to product availability, successful payment verification where applicable, accurate customer information, and other reasonable verification requirements.

We reserve the right to cancel or decline an order where:

  • A product is unavailable.

  • Incorrect pricing or listing information is identified.

  • Fraudulent or suspicious activity is detected.

  • Incomplete or inaccurate delivery details are provided.

  • A technical error affects order processing.

  • Cancellation is otherwise permitted under applicable law.

If an order is cancelled after payment has been received, an eligible refund will be processed according to our Return and Refund Policy and applicable legal requirements.

8. Shipping and Delivery Disclaimer

GlowVida.in aims to process and dispatch orders within the delivery timelines communicated on the website or during checkout.

Delivery timelines are estimates and may vary due to location, courier operations, weather conditions, public holidays, logistical disruptions, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information, including their name, phone number, complete address, PIN code, and other necessary details.

GlowVida.in cannot guarantee delivery within a specific period unless expressly confirmed.

For shipping-related questions, customers may contact us at glowvida92@gmail.com.

9. Returns, Refunds, and Exchanges

Our return, refund, and exchange procedures are governed by the separate Return and Refund Policy published on GlowVida.in.

Customers should review that policy before completing a purchase.

Eligibility for returns, exchanges, and refunds may depend on product category, product condition, applicable hygiene requirements, order circumstances, and relevant consumer protection laws.

Where a refund is approved, it will be processed using the applicable refund method and within the communicated processing period.

Nothing in this Legal Notice is intended to exclude any mandatory consumer rights available under Indian law.

10. Limitation of Liability

GlowVida.in takes reasonable steps to maintain the accuracy, security, and availability of its website.

However, we do not guarantee that the website will always remain uninterrupted, error-free, completely secure, or free from technical issues.

To the extent permitted by applicable law, GlowVida.in shall not be responsible for indirect or consequential losses arising from:

  • Temporary website interruptions.

  • Technical failures or connectivity problems.

  • Unauthorized third-party activities.

  • Incorrect information supplied by customers.

  • Delays caused by external logistics providers.

  • Misuse of products contrary to manufacturer instructions.

Nothing in this section excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including statutory consumer rights.

11. Third-Party Websites and Services

Our website may contain links, integrations, payment gateways, social media links, courier tracking services, or other third-party facilities.

These services may operate under their own privacy policies, terms, and conditions.

GlowVida.in does not control every aspect of third-party websites or services and is not responsible for their independent content, security practices, or policies.

Customers are encouraged to review the relevant third-party terms before using those services.

12. Privacy and Personal Data Protection

We respect the privacy of our customers and take reasonable measures to protect the personal information shared through our website.

Information collected during shopping or account registration may include names, email addresses, phone numbers, shipping addresses, billing details, and order information.

Such information may be used for:

  • Processing and fulfilling orders.

  • Providing customer support.

  • Sending order and delivery updates.

  • Managing payments and refunds.

  • Improving website functionality.

  • Meeting applicable legal and regulatory requirements.

Personal information will be handled according to our Privacy Policy and applicable data protection laws in India.

Customers should read our Privacy Policy to understand how their information is collected, used, stored, and protected.

13. Customer Responsibilities

By using GlowVida.in, customers agree to:

  • Provide accurate and complete information.

  • Use the website for lawful purposes.

  • Avoid fraudulent purchases and payment activities.

  • Respect intellectual property rights.

  • Avoid attempting unauthorized access to website systems.

  • Follow applicable product instructions and safety warnings.

  • Avoid submitting harmful, misleading, or unlawful content.

We reserve the right to restrict access or take appropriate action against activities that violate our website policies or applicable laws.

14. Consumer Protection and Legal Compliance

GlowVida.in aims to operate in accordance with applicable laws and regulations in India, including relevant provisions concerning consumer protection, e-commerce activities, taxation, information technology, and data protection.

Our website policies are intended to provide customers with clear information about purchases, payments, shipping, returns, refunds, and privacy.

Customers retain their statutory rights under applicable Indian laws.

Nothing in this Legal Notice shall be interpreted as restricting rights that cannot legally be waived or excluded.

15. Changes to This Legal Notice

GlowVida.in reserves the right to revise, update, or modify this Legal Notice whenever necessary.

Changes may be introduced to reflect:

  • Changes in business operations.

  • Updates to products and services.

  • Changes in applicable laws and regulations.

  • Improvements to website functionality.

  • Changes to customer service procedures.

Updated versions will be published on this page with a revised effective date where appropriate.

Customers are encouraged to review this page periodically to remain informed about our legal information and website practices.

16. Governing Law and Jurisdiction

This Legal Notice shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising from the use of GlowVida.in, its products, or services shall be handled by the competent courts or authorities having jurisdiction under applicable Indian law.

Nothing in this section shall prevent customers from exercising their legal rights before appropriate consumer dispute redressal authorities.

17. Contact Us

If you have any questions, concerns, complaints, or requests relating to this Legal Notice, our products, or our website, please contact us using the details below.

GlowVida.in – Health & Beauty

Email: glowvida92@gmail.com

Phone: +91 8777599314

Business Address: Bargoda Godar, Nandakumar, Purba Medinipur, West Bengal – 721652, India.

GST Number: 19CIGPJ7309P1ZL

Website: https://glowvida.in

We appreciate your trust in GlowVida.in and remain committed to providing a transparent, responsible, and customer-focused online shopping experience.

Thank you for choosing GlowVida.in!